Privacy

Who we are: Laundry Rubywave operates from No. 148, Jalan Petaling, Kuala Lumpur 50000, Kuala Lumpur, Malaysia. Questions go to [email protected].

• What we collect on this site: names, emails, phones, and message text from forms; basic server logs for security. We do not sell data.
• Hours for privacy questions at Laundry Rubywave: Mon–Fri 08:00–19:00. Site reference this site, desk No. 148.
• Why we use it: to reply to enquiries, schedule visits, and deliver the laundry / dry cleaning services you request under Personal Data Protection Act 2010 (Malaysia).

Retention at the studio: correspondence is kept while your request is active, then archived briefly unless law requires longer storage.

Your rights: access, correction, deletion, restriction, and complaint to the Department of Personal Data Protection (JPDP). Email enquiries@this site to start a request.

• Cookies on this site: see our Cookies page. Analytics runs only with consent from the banner. Desk phone reference +60 3 2667 7835.
• Returning visitors can skip the full laundry intake when notes are on file while Mon–Fri 08:00–19:00 remains the reliable window for replies. Bring reference photos when they help.
• Optional laundry upgrades are listed separately before you commit and returning-client notes stay attached to your ticket. Country context: Malaysia.

First-time guests often ask how privacy timing works for laundry without silent add-ons — changes need a written OK. Plain English intake — no generator jargon on the ticket.